Marc Rochkind's
Apps and Books
 

Support for all products other than ProofSheet and ExifChanger ends on 31-December-2017.

Product support email: support@basepath.com

Other email: rochkind@basepath.com

If you need support, first make sure you've checked the material on this site and the user's manual or help page.

Also, information about changes to the products and occasional tips are posted to my blog, which has an RSS feed. That's the best way to get information about new developments. I always post to the Blog when a new version is available.

Please include the platform (MacOS, Windows, iOS, or web) and the version number in your initial email. If you don't, I'll usually have to ask you for it before proceeding. That results in an extra round of emails, which would be unfortunate if I were away from my office and had only a few minutes to check my email.

If you're using a product with a main-window log or an external log (or both), like Ingestamatic and ImageIngester, please include them in or attach them to your email message. They contain a huge amount of information about what happened that helps me diagnose the problem.  

 

©2006-2016 by Marc Rochkind. All rights reserved. Downloaded trials and demos may not be redistributed without written permission of the copyright holder.

ImageIngester, ImageIngesterPro, ImageVerifier, ImageReporter, Ingestamatic, ProofSheet, ExifChanger, ExifExtreme, SpanBurner, LRViewer, LRVmaker, PhotoSelectLink, PhotoApp, PhotoMag, and PhotoAppMaker are trademarks of Marc Rochkind.

WARRANTY: THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

Privacy Policy: The email list is never shared with any other organization and is never used for any purpose other than informing you of developments related to products available on this site. The apps here and this website never upload data to any server without your explicit permission, other than requests for content that are a necessary part of web interaction and a record of your entering an unlock code.